Russell Fewins are delighted to have been accredited with ISO 9001:2015 Certificate. ISO 9001 Certified means an organisation has met the requirements in ISO9001 and shows that Russell Fewins is focused on meeting customer expectations and delivering customer satisfaction.
Business has changed radically since the last major revision in 2000. To ensure that ISO 9001 continues to serve the business community and maintain its relevance in today’s market place, the standard has been revised to address the change in the business world.
One thing remains constant, to be successful, businesses have to adapt to meet the growing needs of customers - and Russell Fewins are delighted to have met this criteria. ISO was originally written with the customer in mind and that is still the priority with the latest iteration, ISO 9001:2015.