Privacy Policy | Russell Fewins

Last Updated: 18th June 2026

Introduction

Russell-Fewins.com ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when

you visit our website, contact us, enquire about our services, subscribe to our communications, or

otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK

GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

Who We Are

Data Controller

Russell Fewins

Website: Russell-Fewins.com

Telephone:01322 290 100

Address: Head Office:

Russell Fewins Ltd, Unit 10, Orbital One, Green Street Green Road, Dartford, DA1 1QG, UK

Email: enquiries@russell-fewins.com @

If you have any questions about this Privacy Policy or how we use your personal information,

please contact us using the details above.

What Information We Collect

We may collect and process the following personal information:

• Name

• Email address

• Telephone number

• Postal address

• Company name

• Information contained in enquiries, messages or correspondence

• Information submitted through website forms

Information We Collect Automatically

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage information

• Pages visited

• Time spent on pages

• Referral source

• Cookie data

Information from Third Parties

• Website analytics providers

• Marketing platforms

• Social media platforms

• Website hosting providers

How We Use Your Information

• Respond to enquiries and requests

• Provide information about our services

• Deliver services you have requested

• Manage our relationship with you

• Improve our website and user experience

• Monitor website performance and security

• Send marketing communications where permitted by law

• Comply with legal and regulatory obligations

Legal Basis for Processing

Contract

Where processing is necessary to provide services requested by you.

Legitimate Interests

Where processing is necessary for our legitimate business interests, including responding to

enquiries, managing client relationships, improving website performance, and preventing fraud and

maintaining security.

Consent

Where you have agreed to receive marketing communications or accepted non-essential cookies.

Legal Obligation

Where processing is necessary to comply with legal or regulatory requirements.

Marketing Communications

If you choose to receive updates, newsletters or marketing communications from us, we may

contact you by email.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any email

• Contacting us directly

We will never sell your personal information to third parties.

Our website uses cookies and similar technologies to ensure the website functions properly,

improve website performance, analyse visitor behaviour and remember user preferences.

Sharing Your Information

We may share your personal information with trusted service providers where necessary, including

website hosting providers, email marketing providers, analytics providers, IT support providers,

professional advisers and regulatory authorities where required by law.

International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place.

Data Security

We take appropriate technical and organisational measures to protect personal information against

unauthorised access, loss, misuse, alteration, disclosure and destruction.

Data Retention

Typical retention periods include:

• Enquiries: up to 24 months

• Client records: up to 7 years following completion of services

• Marketing records: until consent is withdrawn

• Website analytics data: in accordance with provider retention settings

Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of processing

• Object to processing

• Request transfer of your information

• Withdraw consent at any time

• Lodge a complaint

Complaints

Information Commissioner's Office (ICO)

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Website: https://ico.org.uk

Telephone: 0303 123 1113

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices

of other websites.

Children's Privacy

Our website is not intended for children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Russell Fewins

Email: enquiries@russell-fewins.com @russell-fewins.com enquiries@russell-fewins.com enquiries@russell-fewins.com enquiries@russell-fewins.com enquiries@russell-fewins.com

Telephone:01322 290 100

Address: Head Office:

Russell Fewins Ltd, Unit 10, Orbital One, Green Street Green Road, Dartford, DA1 1QG, UK